蔡甸政务服务新举措，助力老年人跨越“数字障碍”
<p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; text-indent: 2em; color: rgb(51, 51, 51); text-align: justify; white-space: normal; background-color: rgb(255, 255, 255);"><span style="font-size: 16px;">“今天是我第一次来政务大厅办理退休年审，没想到也是最后一次！”60岁的周伯伯连声感谢蔡甸区行政审批局工作人员。16日，周伯伯来到政务大厅咨询职工退休年审事宜，前台工作人员小李第一时间接待了他，耐心细致地教会他通过支付宝APP进行职工退休年审事项的“掌上办理”。“现在学会了手机办事，以后再也不用跑到大厅来办理年审了，真是太感谢小李同志了！”</span></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; text-indent: 2em; color: rgb(51, 51, 51); text-align: justify; white-space: normal; background-color: rgb(255, 255, 255);"><br/></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; color: rgb(51, 51, 51); white-space: normal; background-color: rgb(255, 255, 255); text-align: center;"></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; color: rgb(51, 51, 51); white-space: normal; background-color: rgb(255, 255, 255);"><br/></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; text-indent: 2em; color: rgb(51, 51, 51); text-align: justify; white-space: normal; background-color: rgb(255, 255, 255);"><span style="font-size: 16px;">今年以来，蔡甸区行政审批局围绕优化政务环境工作要求，聚焦老年群体办事的难点、痛点问题，大力推行“全程帮办”、“预约代办”、“上门服务”等适老化举措，让老年人共享信息化发展成果，在政务服务领域帮助老年人跨越“数字鸿沟”。</span></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; text-indent: 2em; color: rgb(51, 51, 51); text-align: justify; white-space: normal; background-color: rgb(255, 255, 255);"><br/></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; text-indent: 2em; color: rgb(51, 51, 51); text-align: justify; white-space: normal; background-color: rgb(255, 255, 255);"><span style="font-size: 16px;">区政务服务大厅咨询台工作人员优先接待老年人，为需要帮助的老年人开辟绿色通道，提供专人预约、咨询引导、全程帮办、协助填表、疑难解答等便利化服务。</span></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; text-indent: 2em; color: rgb(51, 51, 51); text-align: justify; white-space: normal; background-color: rgb(255, 255, 255);"><br/></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; color: rgb(51, 51, 51); white-space: normal; background-color: rgb(255, 255, 255); text-align: center;"></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; color: rgb(51, 51, 51); white-space: normal; background-color: rgb(255, 255, 255);"><br/></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; text-indent: 2em; color: rgb(51, 51, 51); text-align: justify; white-space: normal; background-color: rgb(255, 255, 255);"><span style="font-size: 16px;">不习惯网上办事的老年人，在蔡甸区政务大厅可以获得现场全流程帮办、代办服务，确保老年人办事“一站式”办结。腿脚不便的倪婆婆刚从外地迁居蔡甸，来到区政务大厅办理房产过户。帮办人员积极热情地接待了倪婆婆，并全程帮办、代办，以最快的速度为倪婆婆办理了不动产过户手续。“我年纪大了，走不了远路，工作人员还给我留了电话号码，下次我打这个电话就有人能上门帮办了，工作人员的服务太好了！”</span></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; text-indent: 2em; color: rgb(51, 51, 51); text-align: justify; white-space: normal; background-color: rgb(255, 255, 255);"><br/></p><p style="box-sizing: border-box; margin-top: 10px; margin-bottom: 10px; padding: 0px; font-family: Open Sans, Tahoma, Arial, Hiragino Sans GB, Microsoft YaHei, 微软雅黑, STHeiti, WenQuanYi Micro Hei, SimSun, sans-serif; line-height: 1.5em; font-size: 1.2em; text-indent: 2em; color: rgb(51, 51, 51); text-align: justify; white-space: normal; background-color: rgb(255, 255, 255);"><span style="font-size: 16px;">为真正实现群众办事“最多跑一次”，蔡甸区政务服务中心为居民群众开辟多样化、人性化的“绿色通道”，广泛宣传网上预约、电话预约办理机制，为老年人、残障人士等特殊群体提供上门服务，让特殊群众足不出户办成事。</span></p><section style="overflow-wrap: break-word; max-width: 100%; color: rgb(67, 74, 84); font-family: -apple-system-font, Helvetica, PingFang SC, Hiragino Sans GB, Arial, Microsoft YaHei; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box;"><section powered-by="xiumi.us" style="overflow-wrap: break-word; max-width: 100%; margin-top: 0.5em; margin-bottom: 0.5em; box-sizing: border-box;"><section style="overflow-wrap: break-word; max-width: 100%; height: 1px; background-color: rgb(160, 160, 160); box-sizing: border-box; line-height: 0;"><br style="overflow-wrap: break-word;"/></section></section></section><p style="overflow-wrap: break-word; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(67, 74, 84); font-family: -apple-system-font, Helvetica, PingFang SC, Hiragino Sans GB, Arial, Microsoft YaHei; font-size: 14px; white-space: normal; background-color: rgb(255, 255, 255);"><span style="color: rgb(136, 136, 136); letter-spacing: 0.544px; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; overflow-wrap: break-word;">来源：</span><span style="letter-spacing: 0.544px; max-width: 100%; color: rgb(136, 136, 136); overflow-wrap: break-word !important; box-sizing: border-box !important;">楚天都市报</span><br/></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 14px; white-space: normal; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: 19.2pt; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="letter-spacing: 0.544px; max-width: 100%; color: rgb(136, 136, 136); overflow-wrap: break-word !important; box-sizing: border-box !important;">制作：邓柳 | </span><span style="overflow-wrap: break-word; color: rgb(136, 136, 136); letter-spacing: 0.544px;">编辑：方丹 | </span><span style="overflow-wrap: break-word; letter-spacing: 0.544px; color: rgb(136, 136, 136);">责编：方军</span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 14px; white-space: normal; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: 19.2pt; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="color: rgb(136, 136, 136); max-width: 100%; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="overflow-wrap: break-word; letter-spacing: 0.544px; max-width: 100%; line-height: 19.2pt;"><span style="overflow-wrap: break-word; font-weight: 700; letter-spacing: 0.544px;"><span style="overflow-wrap: break-word !important; max-width: 100%; box-sizing: border-box !important;"><span style="overflow-wrap: break-word; letter-spacing: 0.544px;"><span style="overflow-wrap: break-word !important; max-width: 100%; box-sizing: border-box !important;">出品：</span></span>蔡甸区融媒体中心</span></span></span></span><span style="overflow-wrap: break-word; font-weight: 700; letter-spacing: 0.544px; color: rgb(136, 136, 136);"><span style="overflow-wrap: break-word !important; max-width: 100%; box-sizing: border-box !important;">。</span></span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 14px; white-space: normal; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: 19.2pt; text-align: center; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="letter-spacing: 0.544px; max-width: 100%; color: rgb(136, 136, 136); overflow-wrap: break-word !important; box-sizing: border-box !important;">您有新闻线索，请联系我们：</span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 14px; white-space: normal; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: 19.2pt; 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