我为群众办实事丨优化窗口服务形式 蔡甸人社让数据替群众跑路
<section style="letter-spacing: 1px;line-height: 2;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;" powered-by="xiumi.us">“多亏你们的帮忙，我才弄明白该怎么补缴，不用多跑几次。”9月13日，蔡甸区杨先生致电区政务服务中心人社综合服务窗口，对该窗口贴心服务表达感谢。</p><p style="white-space: normal;box-sizing: border-box;" powered-by="xiumi.us"><br style="box-sizing: border-box;"/></p><section style=" text-align: left;justify-content: flex-start;display: flex;flex-flow: row nowrap;margin-top: 10px;margin-bottom: 10px; box-sizing: border-box; " powered-by="xiumi.us"><section style="display: inline-block;width: 100%;vertical-align: top;align-self: flex-start;flex: 0 0 auto;height: auto;border-style: dashed;border-width: 1px;border-color: rgb(95, 145, 183);padding: 23px;background-color: rgba(95, 145, 183, 0.07);box-sizing: border-box;"><section style=" text-align: center;margin-top: 10px;margin-bottom: 10px; box-sizing: border-box; " powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="text-align: justify;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;">近日，65岁的杨先生因社保缴费年限未满15年无法退休，遂到蔡甸区政务服务中心人社综窗咨询基本养老保险一次性缴费政策。当时正值国省系统升级期间，2022年度灵活就业养老基数标准暂未发布，参保对象需在缴费基数标准发布后，按规定办理补缴业务，待缴费到账后再办理企业职工养老保险退休待遇申领业务。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section><section style="text-align: justify;box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">人社综窗窗口人员肖依在了解到杨先生后面很长时间无法前来窗口办理业务后，当即一次性告知相关缴费政策，先行收取相关资料，留下相关联系方式。而后多次利用网络远程解说政策、确定缴费金额。系统开机后第一时间录入系统，成功办理补缴申报业务后，通过线上将缴费单据发送给了办事人。<br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;">杨先生表示：“还以为还要来几趟才能办成，没想到只用一次就办好了，非常感谢他们的服务，解决了我们跑腿的大难题。”</p></section></section></section><p style="white-space: normal;box-sizing: border-box;" powered-by="xiumi.us"><br style="box-sizing: border-box;"/></p><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="text-align: center;white-space: normal;box-sizing: border-box;">据了解</p><p style="text-align: center;white-space: normal;box-sizing: border-box;">从七月底开机至九月初</p><p style="text-align: center;white-space: normal;box-sizing: border-box;">蔡甸人社窗口</p><p style="text-align: center;white-space: normal;box-sizing: border-box;">共办理业务<span style="color: rgb(22, 108, 184);font-size: 18px;box-sizing: border-box;"><strong style="box-sizing: border-box;">29478件</strong></span></p><p style="text-align: center;white-space: normal;box-sizing: border-box;">其中网办件<span style="color: rgb(22, 108, 184);box-sizing: border-box;"><strong style="box-sizing: border-box;"><span style="font-size: 18px;box-sizing: border-box;">23512件</span></strong></span></p><p style="text-align: center;white-space: normal;box-sizing: border-box;">网办率高达<strong style="box-sizing: border-box;"><span style="font-size: 18px;color: rgb(22, 108, 184);box-sizing: border-box;">79.76%</span></strong></p><p style="text-align: center;white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;">针对部分业务政策标准未发布的特殊情况以及因系统不稳定暂时解决不了的个别业务，工作人员都进行了耐心解答，并通过电话、网络告知群众办理结果，避免群众多跑路。<br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;"><br/></p><p style="white-space: normal;box-sizing: border-box;">国省统筹社会保险信息系统升级后，蔡甸人社窗口迎来业务高峰期，蔡甸人社坚持以群众满意度为导向，持续提升便民利民服务水平，让数据多跑路，群众少跑路；不断提高工作效率，确保群众满意；大力实施各项高效服务措施，着力优化营商环境，为办事群众提供更优质高效的服务。</p></section></section><p><br/></p><section style="white-space: normal;box-sizing: border-box;font-size: 16px;margin-bottom: 0px;"><section powered-by="xiumi.us" style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;"><section style="height: 1px;background-color: rgb(160, 160, 160);box-sizing: border-box;line-height: 0;"><br/></section></section></section><p style="margin: 0cm 0cm 0.0001pt;white-space: normal;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;line-height: 19.2pt;text-align: left;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="letter-spacing: 0.544px;max-width: 100%;color: rgb(136, 136, 136);font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="color: rgb(136, 136, 136);font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;font-size: 14px;letter-spacing: 0.544px;text-align: left;">来</span><span style="color: rgb(136, 136, 136);font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;font-size: 14px;letter-spacing: 0.544px;text-align: left;">源：蔡甸融媒通讯员 陈林 罗威</span></span></p><p style="margin: 0cm 0cm 0.0001pt;white-space: normal;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;line-height: 19.2pt;text-align: left;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="letter-spacing: 0.544px;max-width: 100%;color: rgb(136, 136, 136);font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">制作：邓柳 汪千 | </span><span style="color: rgb(136, 136, 136);letter-spacing: 0.544px;font-size: 14px;">编辑：方丹 熊霞 | </span><span style="letter-spacing: 0.544px;color: rgb(136, 136, 136);font-size: 14px;">责编：方军</span></p><p style="margin: 0cm 0cm 0.0001pt;white-space: normal;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;line-height: 19.2pt;text-align: left;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="color: rgb(136, 136, 136);font-size: 14px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="letter-spacing: 0.544px;max-width: 100%;line-height: 19.2pt;"><strong style="letter-spacing: 0.544px;"><span style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"><strong style="letter-spacing: 0.544px;"><span style="max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;">出品：</span></strong>蔡甸区融媒体中心</span></strong></span></span></p><p style="margin: 0cm 0cm 0.0001pt;white-space: normal;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;line-height: 19.2pt;text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="letter-spacing: 0.544px;max-width: 100%;color: rgb(136, 136, 136);font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">您有新闻线索，请联系我们：</span></p><p style="margin: 0cm 0cm 0.0001pt;white-space: normal;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;line-height: 19.2pt;text-align: left;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="letter-spacing: 0.544px;max-width: 100%;color: rgb(136, 136, 136);font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">新闻热线：027-84942678</span></p><p style="margin: 0cm 0cm 0.0001pt;white-space: normal;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;line-height: 19.2pt;text-align: left;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="letter-spacing: 0.544px;max-width: 100%;color: rgb(136, 136, 136);font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">投稿邮箱：2187431778@qq.com</span></p><p><br/></p><link rel="stylesheet" href="//bbs.whcdrm.com/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_eqt" id="wcn_editor_css"/>
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