优化营商环境 | 蔡甸：用心服务换来暖心评价，“好差评”评出政务服务好作风
<section style="font-size: 17px; letter-spacing: 1px; line-height: 2; box-sizing: border-box; text-align: justify;"><section style="margin-top: 10px; margin-bottom: 10px; position: static; box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block; width: 100%; border: 1px solid rgb(255, 255, 255); padding: 10px; background-color: rgba(22, 108, 184, 0.07); box-sizing: border-box;"><p style="white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;" powered-by="xiumi.us">近日，一通陌生的电话打进了蔡甸区政务服务中心，办事群众李女士在电话中感谢帮办员段梦玲为她办理了“心悦养生保健馆”的注册登记手续，使她当天上午就取得了个体工商户营业执照。</p></section></section><p style="white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;" powered-by="xiumi.us"><br style="box-sizing: border-box;"/></p><section style="text-align: center; margin-top: 10px; margin-bottom: 10px; position: static; box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%; vertical-align: middle; display: inline-block; line-height: 0; box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">这一通感人的来电不仅是办事群众对工作人员的感谢，更是对蔡甸政务服务的肯定与认可。一直以来，蔡甸区大力推进基层政务服务“群众评”工作。以区政务服务大厅为主阵地，主动亮“码”，接受监督，实现13个街乡（开发区）便民服务中心全覆盖。充分运用“武汉评议”平台、湖北省政务服务“好差评”系统以及“双评议”二维码、“好差评”评价装置、现场“一次一评”评价表等方式开展评议工作，实现线上线下全面融合，确保评议对象全覆盖、评议内容指标化、评议渠道多元化、评议方法科学化。</p><p style="white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section><section style="margin: 0.5em 0px; text-align: center; position: static; box-sizing: border-box;" powered-by="xiumi.us"><section style="width: 10px; height: 10px; margin-left: auto; border-top: 1px solid rgba(29, 131, 255, 0.57); border-right: 1px solid rgba(29, 131, 255, 0.57); box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="margin: -5px 0px; padding: 0px 5px 0px 10px; box-sizing: border-box;"><section style="border: 1px solid rgba(29, 131, 255, 0.57); padding: 10px; box-sizing: border-box;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="text-align: justify; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">截至目前，“群众评”工作共收到好评8.6万余条，政务服务“好差评”满意率保持在99.9%以上，投诉总量同比下降10%以上，差评处置率和实名差评回访率达到100%。</p><p style="text-align: justify; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="text-align: justify; white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">值得一提的是，“群众评”工作采取匿名方式进行，群众可以放心参与扫码评议，提供客观公正的评价，任何泄露参与评议群众个人信息的行为，将被严肃追责问责。</p></section></section></section><section style="width: 50px; height: 20px; margin-top: -10px; box-sizing: border-box;"><section style="width: 1px; height: 20px; margin-left: 5px; margin-bottom: -6px; background-color: rgba(29, 131, 255, 0.57); box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section><section style="width: 50px; height: 1px; background-color: rgba(29, 131, 255, 0.57); box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">蔡甸区政务服务中心相关负责人表示，今后将继续以“好差评”和“双评议”两评合一为抓手和动力，持续改进作风，针对工作中还存在的服务不周、效率不高等问题，以“小”见大，以“小”见严，即评即改、即知即改、立行立改，让基层政务服务质效取得实实在在的提升。</p><p style="white-space: normal; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br/></p></section></section><section style="overflow-wrap: break-word; max-width: 100%; color: rgb(67, 74, 84); font-family: -apple-system-font, Helvetica, PingFang SC, Hiragino Sans GB, Arial, Microsoft YaHei; letter-spacing: 1px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box; margin-bottom: 0px;"><section powered-by="xiumi.us" style="overflow-wrap: break-word; max-width: 100%; margin-top: 0.5em; margin-bottom: 0.5em; box-sizing: border-box;"><section style="overflow-wrap: break-word; max-width: 100%; height: 1px; background-color: rgb(160, 160, 160); box-sizing: border-box; line-height: 0;"><br style="overflow-wrap: break-word;"/></section></section></section><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 17px; white-space: normal; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: 19.2pt; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="overflow-wrap: break-word !important; letter-spacing: 0.544px; max-width: 100%; color: rgb(136, 136, 136); font-size: 14px; box-sizing: border-box !important;"><span style="overflow-wrap: break-word; letter-spacing: 0.544px;">来</span><span style="overflow-wrap: break-word; letter-spacing: 0.544px;">源：蔡甸融媒记者 </span></span><span style="max-width: 100%; color: rgb(136, 136, 136); font-size: 14px; letter-spacing: 0.544px; overflow-wrap: break-word !important; box-sizing: border-box !important;">袁悦</span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 17px; white-space: normal; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: 19.2pt; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="overflow-wrap: break-word !important; letter-spacing: 0.544px; max-width: 100%; color: rgb(136, 136, 136); font-size: 14px; box-sizing: border-box !important;">制作：万轶 | </span><span style="overflow-wrap: break-word; color: rgb(136, 136, 136); letter-spacing: 0.544px; font-size: 14px;">编辑：方丹 | </span><span style="overflow-wrap: break-word; letter-spacing: 0.544px; color: rgb(136, 136, 136); font-size: 14px;">责编：方军</span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 17px; white-space: normal; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: 19.2pt; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="overflow-wrap: break-word !important; color: rgb(136, 136, 136); font-size: 14px; max-width: 100%; box-sizing: border-box !important;"><span style="overflow-wrap: break-word; letter-spacing: 0.544px; max-width: 100%; line-height: 19.2pt;"><span style="overflow-wrap: break-word; font-weight: 700; letter-spacing: 0.544px;"><span style="overflow-wrap: break-word !important; max-width: 100%; box-sizing: border-box !important;"><span style="overflow-wrap: break-word; letter-spacing: 0.544px;"><span style="overflow-wrap: break-word !important; max-width: 100%; box-sizing: border-box !important;">出品：</span></span>蔡甸区融媒体中心</span></span></span></span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 17px; white-space: normal; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: 19.2pt; 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