蔡甸：“法指针”定分止争 “线上+线下”高效调解邻里纠纷
<section style="letter-spacing: 1px;line-height: 2;box-sizing: border-box;"><section style="margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="height: 16px;box-sizing: border-box;"><section style="height: 100%;width: 24px;float: left;border-top: 6px solid rgb(62, 156, 237);border-left: 6px solid rgb(62, 156, 237);border-right-color: rgb(62, 156, 237);border-bottom-color: rgb(62, 156, 237);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="height: 100%;width: 24px;float: right;border-top: 6px solid rgb(62, 156, 237);border-right: 6px solid rgb(62, 156, 237);border-bottom-color: rgb(62, 156, 237);border-left-color: rgb(62, 156, 237);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="display: inline-block;color: transparent;clear: both;box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="border-width: 1px;border-style: solid;border-color: rgb(62, 156, 237);border-radius: 6px;overflow-wrap: break-word;box-sizing: border-box;margin: -13px 3px;padding: 12px;"><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;">运用智能手段为居民办实事，积极化解居民矛盾纠纷，是进一步创新基层社会治理的有效途径。蔡甸区坚持“方便群众、便捷基层”的原则，在全区大力推广“法指针”（武汉市社区矛盾纠纷调处化解系统）应用平台，让矛盾纠纷发现在基层、化解在社区（村），真正实现“法止争”，切实提高居民的获得感和满意度。</p></section></section><section style="height: 16px;box-sizing: border-box;"><section style="height: 100%;width: 24px;float: left;border-bottom: 6px solid rgb(62, 156, 237);border-left: 6px solid rgb(62, 156, 237);border-top-color: rgb(62, 156, 237);border-right-color: rgb(62, 156, 237);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="height: 100%;width: 24px;float: right;border-bottom: 6px solid rgb(62, 156, 237);border-right: 6px solid rgb(62, 156, 237);border-top-color: rgb(62, 156, 237);border-left-color: rgb(62, 156, 237);box-sizing: border-box;"><section><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;">今年夏季，蔡甸区蔡甸街道知音社区经纬小区1104号业主在家总能闻到一阵阵烟味，为此十分烦恼。该业主通过长期观察，发现烟味是从楼下柬埔寨餐厅顶楼的烟道飘来，冬季油烟味不明显，一到夏季味道十分刺鼻难闻。恰逢知音社区正在开展“法指针”推广宣传活动，该业主在社区工作人员的指导下顺利加入武汉微邻里知音社区，成为了知音社区“法指针”用户。报着试试看的心态，他通过武汉微邻里手机端提交了调解申请，社区书记收到调解申请提醒后立刻指派社区调解员刘贝莉、李薇进行调解。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;">调解员入户业主家中查验，发现业主室内，包括卧室油烟味皆非常明显，一到周末，中午12点柬埔寨餐厅开火的时候烟味更加突出。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;">在了解清楚该矛盾缘由后，调解员立刻组织社区工作人员、经纬开发商老板、柬埔寨老板三方共同协商烟道改造事宜，并迅速达成调解协议：由柬埔寨老板按要求加高烟道，择日施工。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section><section style="text-align: center;margin-top: 10px;margin-bottom: 10px;box-sizing: border-box;" powered-by="xiumi.us"><section style="max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;box-sizing: border-box;"></section></section><section style="box-sizing: border-box;" powered-by="xiumi.us"><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;">近日，在社区调解员回访时，该业主反映烟道已改造，“现在油烟净化器正常运行，油烟扰民问题已解决，屋内已基本上没有烟味，‘法指针’平台操作便利，既能学法普法，又可以帮助化解纠纷矛盾，真是老百姓的‘安心针’。”</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="white-space: normal;box-sizing: border-box;">截至目前，蔡甸区“法指针”系统注册人数<strong style="box-sizing: border-box;">58520</strong><strong style="box-sizing: border-box;">人</strong>。全区社区书记全部入驻，完成法律咨询<strong style="box-sizing: border-box;">2682次/2759人</strong>，矛盾调解<strong style="box-sizing: border-box;">312次/610人</strong>，法治讲座<strong style="box-sizing: border-box;">247场/4123人</strong>，咨询回复率、矛盾调解满意率均达到了<strong style="box-sizing: border-box;">100%</strong>。</p><p style="white-space: normal;box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section><p></p><section style="white-space: normal;box-sizing: border-box;font-size: 16px;"><section powered-by="xiumi.us" style="margin-top: 0.5em;margin-bottom: 0.5em;box-sizing: border-box;"><section style="height: 1px;background-color: rgb(160, 160, 160);box-sizing: border-box;line-height: 0;"><br/></section></section></section><p></p><p style="margin: 0cm 0cm 0.0001pt;white-space: normal;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;line-height: 19.2pt;text-align: left;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="letter-spacing: 0.544px;max-width: 100%;color: rgb(136, 136, 136);font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="color: rgb(136, 136, 136);font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;font-size: 14px;letter-spacing: 0.544px;text-align: left;">来</span><span style="color: rgb(136, 136, 136);font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;font-size: 14px;letter-spacing: 0.544px;text-align: left;">源：蔡甸融媒 </span></span><span style="max-width: 100%;color: rgb(136, 136, 136);font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;font-size: 14px;letter-spacing: 0.544px;text-align: left;box-sizing: border-box !important;overflow-wrap: break-word !important;">通讯员 汪鼎 刘慧妍</span></p><p style="margin: 0cm 0cm 0.0001pt;white-space: normal;max-width: 100%;min-height: 1em;font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;line-height: 19.2pt;text-align: left;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="letter-spacing: 0.544px;max-width: 100%;color: rgb(136, 136, 136);font-size: 14px;box-sizing: border-box !important;overflow-wrap: break-word !important;">制作：刘毅 | </span><span style="color: rgb(136, 136, 136);letter-spacing: 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