蔡甸社保经办“四项举措”提升服务水平
<section style="margin: 0px; padding: 0px;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px;"><section style="margin: 0px; padding: 0px; line-height: 2; box-sizing: border-box;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;">“真好,这个服务举措真是太贴心了。工作人员帮忙我复印身份证、填单子,全程代办服务帮我办好了硚口区灵活就业窗口参保业务,赞一个!”在蔡甸区政务服务中心人社窗口办理灵活就业人员参保业务的张女士,拿着办完业务的回执单,向窗口工作人员表达了她的感谢。<br style="margin: 0px; padding: 0px; box-sizing: border-box;"/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;"><br style="margin: 0px; padding: 0px; box-sizing: border-box;"/></p></section><section powered-by="xiumi.us" style="margin: 10px 0px; padding: 0px; text-align: center; box-sizing: border-box;"><section style="margin: 0px; padding: 0px; max-width: 100%; vertical-align: middle; display: inline-block; line-height: 0; box-sizing: border-box;"></section></section><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;"><br style="margin: 0px; padding: 0px; box-sizing: border-box;"/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;">今年以来,蔡甸区政务服务中心人社窗口在疫情防控形势下,进一步加强窗口服务,以戒骄戒躁扎实的工作作风、饱满的工作热情,提升服务质量,以“四项举措”为抓手,树立了良好的窗口服务形象。</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;"><br style="margin: 0px; padding: 0px; box-sizing: border-box;"/></p></section><section powered-by="xiumi.us" style="margin: 0px; padding: 10px; display: inline-block; width: 578px; border-width: 0px 0px 0px 1px; border-style: solid; border-left-color: rgb(22, 108, 184); border-right-color: rgb(22, 108, 184); box-sizing: border-box;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;">一是狠抓服务事项落实。严格落实“一张身份证办成事”“全城通办”的服务标准,同时增加固定工窗、增派帮办协助,在高效保障办事质量时,压缩群众等待时间,有效解决办事人群排队等待办事的问题。</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;"><br style="margin: 0px; padding: 0px; box-sizing: border-box;"/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;">二是强化延时服务。为提高公共服务质量,更好的服务市民生活,实施午间轮流值班制和周六延时服务工作。异动期内要求按规定的业务流程受理,并按规定的时限办结。非异动期按规定的业务流程受理收单,按规定履行告知义务,并从次月异动期开始时按规定的时限办结。</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;"><br style="margin: 0px; padding: 0px; box-sizing: border-box;"/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;">三是推行网上办理。支付宝APP、社会保险公共服务平台都已接入新城区灵活就业业务办理,为群众新开办事渠道,推动便民服务由“线下跑”向“网上办”转变,真正做到“让信息多跑路,让参保人少跑路”。在首次办事时实行告知义务,让参保人仅跑一次,后续在网上完成业务,实现了服务升级,群众省心。</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;"><br style="margin: 0px; padding: 0px; box-sizing: border-box;"/></p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; white-space: normal; box-sizing: border-box;">四是延伸服务内涵。“到龄拦截”关系到大龄参保人切身利益,对社保系统资料不全导致无短信提醒的参保人,窗口工作人员联动公安系统配合,主动联系大龄参保人,解释“到龄拦截”政策,提醒参保人办理续保或转移,确保做到不漏一人。</p></section></section></section></section></section><p></p><section style="margin: 0px; padding: 0px; line-height: 2; box-sizing: border-box;"><section powered-by="xiumi.us" style="margin: 0px; padding: 0px; color: rgb(105, 143, 187); letter-spacing: 2px; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; clear: both; text-align: center; box-sizing: border-box;"><br style="margin: 0px; padding: 0px; font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; font-size: 17px; white-space: normal;"/></p></section></section><p></p><p><br/></p><link rel="stylesheet" href="http://bbs.whcdrm.com/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_z4S" id="wcn_editor_css"/>
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