红色物业 宜居蔡甸｜南湖社区扫码一键报事，小区烦心事“闭环办结”
<section style="font-size: 17px; letter-spacing: 1px; line-height: 2; box-sizing: border-box; text-align: justify; color: rgb(62, 62, 62);"><section style="text-align: left; justify-content: flex-start; display: flex; flex-flow: row; margin: 10px 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; width: 100%; vertical-align: top; align-self: flex-start; flex: 0 0 auto; border-style: solid; border-width: 1px 0px 0px; border-top-color: rgb(231, 58, 48); background-color: rgba(250, 212, 174, 0.15); box-sizing: border-box;"><section style="text-align: center; position: static; box-sizing: border-box;"><section class="group-empty" style="display: inline-block; width: 0px; height: 0px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 11px 11px 0px; border-color: rgb(231, 58, 48) rgba(255, 255, 255, 0) rgba(255, 255, 255, 0); box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="display: flex; width: 100%; flex-flow: column; box-sizing: border-box;"><section style="position: static; z-index: 1; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; width: 100%; align-self: flex-start; padding: 0px 17px; position: static; box-sizing: border-box;"><section style="text-align: justify; width: 100%; box-sizing: border-box;"><p style="text-indent: 2.1176em; text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">“红色物业”是深化城市党建引领基层治理的有力抓手。今年以来，蔡甸区大力推行组织、服务、品质“三大提升”行动，严格落实“三有四强”推进机制，促进“红色物业”与城市更新深度融合，在推动提质增效方面做了一些积极探索。为进一步亮品牌、树标杆、聚合力，蔡甸区委组织部与蔡甸融媒联合开设“<span style="color: rgb(231, 58, 48); box-sizing: border-box;"><strong style="box-sizing: border-box;">红色物业 宜居蔡甸</strong></span>”专栏，集中展示一批在服务群众、矛盾调处、“三方联动”中表现突出的先进典型，促进全区交流互鉴、共同提升。</p></section></section></section></section><section style="text-align: center; margin: -30px 0px 0px; line-height: 0; opacity: 1; position: static; box-sizing: border-box;"><section style="max-width: 100%; vertical-align: middle; display: inline-block; line-height: 0; width: 100%; box-sizing: border-box;"></section></section></section></section><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><section style="text-align: center; margin-top: 10px; margin-bottom: 10px; line-height: 0; position: static; box-sizing: border-box;"><section style="max-width: 100%; vertical-align: middle; display: inline-block; line-height: 0; width: 100%; box-sizing: border-box;"></section></section><section style="text-align: center; font-size: 14px; color: rgb(115, 120, 121); box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">社区工作者与社区党员、居民代表在五期议事厅内议事</p></section><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><section style="text-align: left; justify-content: flex-start; display: flex; flex-flow: row; width: 100%; background-color: rgba(254, 245, 240, 0.37); padding: 20px; align-self: flex-start; position: static; box-sizing: border-box;"><section style="isolation: isolate; width: 100%; position: static; box-sizing: border-box;"><section style="text-align: justify; width: 100%; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">“以前楼道灯坏了，跑物业窗口登记，等两三天没人修。<span style="color: rgb(213, 54, 23); box-sizing: border-box;"><strong style="box-sizing: border-box;">现在单元门口扫个码、拍张照，不到一小时师傅就上门，</strong></span>修好还回访，住着舒心多了！”7月9日，蔡甸区大集街道南湖社区A8栋居民徐启桃指着墙上的蓝色报事二维码说。</p></section></section></section><section style="margin: 10px 0px; position: static; box-sizing: border-box;"><section style="background-color: rgb(213, 54, 23); height: 1px; box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">南湖社区是还建房与商品房交织的大型混合社区，住户4244户、常住人口超9000人，老年群体占比高。此前小区仅靠线下窗口接受诉求，平均响应超24小时，维修不及时、环境整治不到位等问题积压，居民对物业满意度持续走低。</p><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section><section style="text-align: left; justify-content: flex-start; display: flex; flex-flow: row; margin: 10px 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: middle; width: 100px; align-self: center; flex: 0 0 auto; height: auto; padding: 0px; box-sizing: border-box;"><section style="text-align: center; justify-content: center; display: flex; flex-flow: row; margin: 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: middle; width: 20px; align-self: center; flex: 0 0 auto; line-height: 0;overflow: hidden; height: auto; box-sizing: border-box;"><section style="position: static; transform: rotateZ(45deg); -webkit-transform: rotateZ(45deg); -moz-transform: rotateZ(45deg); -o-transform: rotateZ(45deg); box-sizing: border-box;"><section style="position: static; box-sizing: border-box;"><section style="display: inline-block; width: 15px; height: 15px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 6px 6px 0px 0px; border-color: rgb(255, 205, 49) rgb(255, 205, 49) rgb(255, 96, 20) rgb(255, 96, 20); box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section><section style="display: inline-block; vertical-align: middle; width: 20px; align-self: center; flex: 0 0 auto; line-height: 0;overflow: hidden; height: auto; margin: 0px 0px 0px -7px; box-sizing: border-box;"><section style="position: static; transform: rotateZ(45deg); -webkit-transform: rotateZ(45deg); -moz-transform: rotateZ(45deg); -o-transform: rotateZ(45deg); box-sizing: border-box;"><section style="position: static; box-sizing: border-box;"><section style="display: inline-block; width: 15px; height: 15px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 6px 6px 0px 0px; border-color: rgb(255, 96, 20); box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section></section></section><section style="display: inline-block; vertical-align: middle; width: auto; align-self: center; flex: 100 100 0%; height: auto; box-sizing: border-box;"><section style="text-align: center; margin: 0px; line-height: 0; position: static; box-sizing: border-box;"><section style="max-width: 100%; vertical-align: middle; display: inline-block; line-height: 0; width: 100%; height: auto; border-style: solid; border-width: 0px; border-color: rgb(255, 255, 255); box-sizing: border-box;"></section></section></section></section><section style="text-align: left; justify-content: flex-start; display: flex; flex-flow: row; margin: 10px 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: top; width: auto; flex: 100 100 0%; height: auto; box-sizing: border-box;"><section style="text-align: center; margin: 0px; line-height: 0; position: static; box-sizing: border-box;"><section style="max-width: 100%; vertical-align: middle; display: inline-block; line-height: 0; width: 100%; height: auto; border-style: solid; border-width: 0px; border-color: rgb(255, 255, 255); box-sizing: border-box;"></section></section></section><section style="display: inline-block; vertical-align: middle; width: 100px; align-self: center; flex: 0 0 auto; height: auto; padding: 0px; box-sizing: border-box;"><section style="position: static; transform: perspective(0px); -webkit-transform: perspective(0px); -moz-transform: perspective(0px); -o-transform: perspective(0px); transform-style: flat; box-sizing: border-box;"><section style="text-align: center; justify-content: center; display: flex; flex-flow: row; margin: 0px; transform: rotateY(180deg); -webkit-transform: rotateY(180deg); -moz-transform: rotateY(180deg); -o-transform: rotateY(180deg); position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: middle; width: 20px; align-self: center; flex: 0 0 auto; line-height: 0;overflow: hidden; height: auto; box-sizing: border-box;"><section style="position: static; transform: rotateZ(45deg); -webkit-transform: rotateZ(45deg); -moz-transform: rotateZ(45deg); -o-transform: rotateZ(45deg); box-sizing: border-box;"><section style="position: static; box-sizing: border-box;"><section style="display: inline-block; width: 15px; height: 15px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 6px 6px 0px 0px; border-color: rgb(255, 205, 49) rgb(255, 205, 49) rgb(255, 96, 20) rgb(255, 96, 20); box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section><section style="display: inline-block; vertical-align: middle; width: 20px; align-self: center; flex: 0 0 auto; line-height: 0;overflow: hidden; height: auto; margin: 0px 0px 0px -7px; box-sizing: border-box;"><section style="position: static; transform: rotateZ(45deg); -webkit-transform: rotateZ(45deg); -moz-transform: rotateZ(45deg); -o-transform: rotateZ(45deg); box-sizing: border-box;"><section style="position: static; box-sizing: border-box;"><section style="display: inline-block; width: 15px; height: 15px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 6px 6px 0px 0px; border-color: rgb(213, 54, 23) rgb(213, 54, 23) rgb(255, 96, 20) rgb(255, 96, 20); box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section></section></section></section></section><section style="text-align: center; font-size: 14px; color: rgb(115, 120, 121); box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">线上智慧报事平台“一键上报 全程跟踪 及时办结”</p><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section><section style="margin-top: 10px; margin-bottom: 10px; display: inline-block; width: 100%; border: 1px solid rgb(255, 255, 255); padding: 10px; background-color: rgba(254, 245, 240, 0.37); position: static; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">为破解痛点，社区党委以红色物业、红色业委会为抓手，联动辖区共建单位<span style="color: rgb(213, 54, 23); box-sizing: border-box;"><strong style="box-sizing: border-box;">搭建“民呼我应”智慧社区平台，</strong></span>打造全链条诉求闭环处置体系。所有单元楼道、出入口都张贴报事二维码，居民扫码上传文字、照片并自动定位即可一键提交；不会用手机的独居老人，由网格员定期上门代办。</p></section><section style="box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">“家里水管漏了，网格员小周每周巡查，主动帮我上报，当天就修好了。”A13栋独居老人陈昌明点赞。</p></section><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><section style="text-align: center; margin-top: 10px; margin-bottom: 10px; line-height: 0; position: static; box-sizing: border-box;"><section style="max-width: 100%; vertical-align: middle; display: inline-block; line-height: 0; width: 100%; box-sizing: border-box;"></section></section><section style="text-align: center; color: rgb(115, 120, 121); font-size: 14px; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">召开社区二支部党员大会商讨车位争抢矛盾突出问题</p></section><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;">这种高效响应，源于社区建立的三级诉求分级处置机制——</strong></p><section style="text-align: left; justify-content: flex-start; display: flex; flex-flow: row; margin: 10px 0px 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; width: 87%; vertical-align: top; align-self: stretch; flex: 0 0 auto; background-color: rgb(246, 246, 246); margin: 0px; height: auto; box-sizing: border-box;"><section style="text-align: center; margin: 0px; position: static; box-sizing: border-box;"><section style="background-color: rgb(213, 54, 23); height: 1px; box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="position: static; transform: perspective(0px); -webkit-transform: perspective(0px); -moz-transform: perspective(0px); -o-transform: perspective(0px); transform-style: flat; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; transform: rotateX(180deg); -webkit-transform: rotateX(180deg); -moz-transform: rotateX(180deg); -o-transform: rotateX(180deg); position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: top; width: 50%; align-self: flex-start; flex: 0 0 auto; line-height: 0; box-sizing: border-box;"><section style="position: static; box-sizing: border-box;"><section style="display: inline-block; width: 0px; height: 0px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 5px; border-color: rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(213, 54, 23) rgb(213, 54, 23); padding: 0px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section><section style="display: inline-block; vertical-align: top; width: 50%; align-self: flex-start; flex: 0 0 auto; line-height: 0; box-sizing: border-box;"><section style="position: static; transform: perspective(0px); -webkit-transform: perspective(0px); -moz-transform: perspective(0px); -o-transform: perspective(0px); transform-style: flat; box-sizing: border-box;"><section style=" transform: rotateY(180deg); -webkit-transform: rotateY(180deg); -moz-transform: rotateY(180deg); -o-transform: rotateY(180deg); position: static; box-sizing: border-box;"><section style="display: inline-block; width: 0px; height: 0px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 5px; border-color: rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(213, 54, 23) rgb(213, 54, 23); padding: 0px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section></section></section><section style="justify-content: flex-start; display: flex; flex-flow: row; margin: -10px 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; width: 100%; vertical-align: top; align-self: flex-start; flex: 0 0 auto; padding: 13px; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; width: auto; vertical-align: top; flex: 100 100 0%; height: auto; padding: 11px; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: top; width: auto; align-self: flex-start; flex: 0 0 auto; min-width: 5%; max-width: 100%; height: auto; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; width: auto; vertical-align: top; align-self: flex-start; flex: 0 0 auto; min-width: 5%; max-width: 100%; height: auto; border-style: solid; border-width: 0px 0px 9px; border-bottom-color: rgb(213, 54, 23); padding: 0px 6px; box-sizing: border-box;"><section style="text-align: center; margin: 0px 0px -9px; position: static; box-sizing: border-box;"><section style="font-size: 32px; line-height: 1; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;">1</strong></p></section></section></section></section></section><section style="display: inline-block; vertical-align: top; width: auto; flex: 100 100 0%; height: auto; padding: 0px 0px 0px 10px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;">一级简易诉求（咨询、小件维修）：</strong><span style="color: rgb(213, 54, 23); box-sizing: border-box;">1小时响应、24小时办结</span>；</p></section></section></section></section></section></section></section><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; width: 100%; vertical-align: top; align-self: flex-start; flex: 0 0 auto; line-height: 0; box-sizing: border-box;"><section style="position: static; box-sizing: border-box;"><section style="display: inline-block; width: 0px; height: 0px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 5px; border-color: rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(213, 54, 23) rgb(213, 54, 23); padding: 0px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section><section style="text-align: center; margin: 0px; position: static; box-sizing: border-box;"><section style="background-color: rgb(213, 54, 23); height: 1px; box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="text-align: right; justify-content: flex-end; display: flex; flex-flow: row; margin: -1px 0px 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; width: 87%; vertical-align: top; align-self: stretch; flex: 0 0 auto; background-color: rgb(246, 246, 246); margin: 0px; height: auto; box-sizing: border-box;"><section style="text-align: center; margin: 0px; position: static; box-sizing: border-box;"><section style="background-color: rgb(213, 54, 23); height: 1px; box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="position: static; transform: perspective(0px); -webkit-transform: perspective(0px); -moz-transform: perspective(0px); -o-transform: perspective(0px); transform-style: flat; box-sizing: border-box;"><section style="text-align: left; justify-content: flex-start; display: flex; flex-flow: row; transform: rotateX(180deg); -webkit-transform: rotateX(180deg); -moz-transform: rotateX(180deg); -o-transform: rotateX(180deg); position: static; box-sizing: border-box;"><section style="display: inline-block; width: 100%; vertical-align: top; align-self: flex-start; flex: 0 0 auto; line-height: 0; box-sizing: border-box;"><section style="position: static; transform: perspective(0px); -webkit-transform: perspective(0px); -moz-transform: perspective(0px); -o-transform: perspective(0px); transform-style: flat; box-sizing: border-box;"><section style=" transform: rotateY(180deg); -webkit-transform: rotateY(180deg); -moz-transform: rotateY(180deg); -o-transform: rotateY(180deg); position: static; box-sizing: border-box;"><section style="display: inline-block; width: 0px; height: 0px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 5px; border-color: rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(213, 54, 23) rgb(213, 54, 23); padding: 0px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section></section></section><section style="text-align: left; justify-content: flex-start; display: flex; flex-flow: row; margin: -10px 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; width: 100%; vertical-align: top; align-self: flex-start; flex: 0 0 auto; padding: 13px; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; width: auto; vertical-align: top; flex: 100 100 0%; height: auto; padding: 11px; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: top; width: auto; align-self: flex-start; flex: 0 0 auto; min-width: 5%; max-width: 100%; height: auto; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; width: auto; vertical-align: top; align-self: flex-start; flex: 0 0 auto; min-width: 5%; max-width: 100%; height: auto; border-style: solid; border-width: 0px 0px 9px; border-bottom-color: rgb(213, 54, 23); padding: 0px 6px; box-sizing: border-box;"><section style="text-align: center; margin: 0px 0px -9px; position: static; box-sizing: border-box;"><section style="font-size: 32px; line-height: 1; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;">2</strong></p></section></section></section></section></section><section style="display: inline-block; vertical-align: top; width: auto; flex: 100 100 0%; height: auto; padding: 0px 0px 0px 10px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;">二级一般诉求（设施故障、环境整治）：</strong><span style="color: rgb(213, 54, 23); box-sizing: border-box;">4小时响应、5个工作日内整改</span>，居民可实时查看进度；</p></section></section></section></section></section></section></section><section style="text-align: left; justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; width: 100%; vertical-align: top; align-self: flex-start; flex: 0 0 auto; line-height: 0; box-sizing: border-box;"><section style="position: static; transform: perspective(0px); -webkit-transform: perspective(0px); -moz-transform: perspective(0px); -o-transform: perspective(0px); transform-style: flat; box-sizing: border-box;"><section style=" transform: rotateY(180deg); -webkit-transform: rotateY(180deg); -moz-transform: rotateY(180deg); -o-transform: rotateY(180deg); position: static; box-sizing: border-box;"><section style="display: inline-block; width: 0px; height: 0px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 5px; border-color: rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(213, 54, 23) rgb(213, 54, 23); padding: 0px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section></section><section style="text-align: center; margin: 0px; position: static; box-sizing: border-box;"><section style="background-color: rgb(213, 54, 23); height: 1px; box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="text-align: left; justify-content: flex-start; display: flex; flex-flow: row; margin: -1px 0px 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; width: 87%; vertical-align: top; align-self: stretch; flex: 0 0 auto; background-color: rgb(246, 246, 246); margin: 0px; height: auto; box-sizing: border-box;"><section style="text-align: center; margin: 0px; position: static; box-sizing: border-box;"><section style="background-color: rgb(213, 54, 23); height: 1px; box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="position: static; transform: perspective(0px); -webkit-transform: perspective(0px); -moz-transform: perspective(0px); -o-transform: perspective(0px); transform-style: flat; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; transform: rotateX(180deg); -webkit-transform: rotateX(180deg); -moz-transform: rotateX(180deg); -o-transform: rotateX(180deg); position: static; box-sizing: border-box;"><section style="display: inline-block; width: 100%; vertical-align: top; align-self: flex-start; flex: 0 0 auto; line-height: 0; box-sizing: border-box;"><section style="position: static; box-sizing: border-box;"><section style="display: inline-block; width: 0px; height: 0px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 5px; border-color: rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(213, 54, 23) rgb(213, 54, 23); padding: 0px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section></section><section style="justify-content: flex-start; display: flex; flex-flow: row; margin: -10px 0px; position: static; box-sizing: border-box;"><section style="display: inline-block; width: 100%; vertical-align: top; align-self: flex-start; flex: 0 0 auto; padding: 13px; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; width: auto; vertical-align: top; flex: 100 100 0%; height: auto; padding: 11px; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: top; width: auto; align-self: flex-start; flex: 0 0 auto; min-width: 5%; max-width: 100%; height: auto; box-sizing: border-box;"><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; width: auto; vertical-align: top; align-self: flex-start; flex: 0 0 auto; min-width: 5%; max-width: 100%; height: auto; border-style: solid; border-width: 0px 0px 9px; border-bottom-color: rgb(213, 54, 23); padding: 0px 6px; box-sizing: border-box;"><section style="text-align: center; margin: 0px 0px -9px; position: static; box-sizing: border-box;"><section style="font-size: 32px; line-height: 1; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;">3</strong></p></section></section></section></section></section><section style="display: inline-block; vertical-align: top; width: auto; flex: 100 100 0%; height: auto; padding: 0px 0px 0px 10px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><strong style="box-sizing: border-box;">三级复杂诉求（公共区域改造、车位分配、多方利益协调）：</strong>由社区党委牵头，联合街道、职能部门、业委会会商攻坚，每周向居民同步工作推进情况。</p></section></section></section></section></section></section></section><section style="justify-content: flex-start; display: flex; flex-flow: row; position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: top; width: 50%; align-self: flex-start; flex: 0 0 auto; line-height: 0; box-sizing: border-box;"><section style="position: static; box-sizing: border-box;"><section style="display: inline-block; width: 0px; height: 0px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 5px; border-color: rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(213, 54, 23) rgb(213, 54, 23); padding: 0px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section><section style="display: inline-block; vertical-align: top; width: 50%; align-self: flex-start; flex: 0 0 auto; line-height: 0; box-sizing: border-box;"><section style="position: static; transform: perspective(0px); -webkit-transform: perspective(0px); -moz-transform: perspective(0px); -o-transform: perspective(0px); transform-style: flat; box-sizing: border-box;"><section style=" transform: rotateY(180deg); -webkit-transform: rotateY(180deg); -moz-transform: rotateY(180deg); -o-transform: rotateY(180deg); position: static; box-sizing: border-box;"><section style="display: inline-block; width: 0px; height: 0px; vertical-align: top; overflow: hidden; border-style: solid; border-width: 5px; border-color: rgba(255, 255, 255, 0) rgba(255, 255, 255, 0) rgb(213, 54, 23) rgb(213, 54, 23); padding: 0px; box-sizing: border-box;"><section style="text-align: justify; box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p></section></section></section></section></section></section><section style="text-align: center; margin: 0px; position: static; box-sizing: border-box;"><section style="background-color: rgb(213, 54, 23); height: 1px; box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">“之前车位争抢矛盾突出，社区开了3次议事会重新科学规范停车区域，新增部分车位，困扰两年的问题彻底解决。”国创小区业委会工作人员李恺乐说。</p><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><section style="text-align: center; margin-top: 10px; margin-bottom: 10px; line-height: 0; position: static; box-sizing: border-box;"><section style="max-width: 100%; vertical-align: middle; display: inline-block; line-height: 0; width: 100%; box-sizing: border-box;"></section></section><section style="text-align: center; font-size: 14px; color: rgb(115, 120, 121); box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">第五网格网格员进行区域内消防问题排查</p></section><section style="box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">社区组建由工作人员、业委会成员、居民代表构成的监督小组，每日筛查超期工单、每周汇总高频投诉；严格落实“<span style="color: rgb(213, 54, 23); box-sizing: border-box;"><strong style="box-sizing: border-box;">办结必回访、不满意必重办</strong></span>”制度，通过电话、上门、线上三种方式核验质量，直至居民认可。<span style="color: rgb(213, 54, 23); box-sizing: border-box;"><strong style="box-sizing: border-box;">截至目前，累计回访480余件，满意率保持在99%以上</strong></span>。</p></section><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><section style="margin-top: 10px; margin-bottom: 10px; position: static; box-sizing: border-box;"><section style="width: 100%; transform: rotate(0deg); -webkit-transform: rotate(0deg); -moz-transform: rotate(0deg); -o-transform: rotate(0deg); box-sizing: border-box;"><section style="width: 50px; height: 4px; margin-left: auto; background-color: rgb(213, 54, 23); box-sizing: border-box;"><svg viewbox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="margin-top: -4px; padding: 10px; background-color: rgba(254, 245, 240, 0.37); box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">社区同步推行居民、物业双向互评与治理积分制：居民对物业服务、业委会履职打分，评议结果挂钩物业信用评级、社区党员评优；居民参与环境清扫、矛盾调解可攒积分兑换福利。截至目前，居民提交治理建议78条、落地45条；业委会调解疑难矛盾56次，化解历史遗留难题16件。南湖社区一期居民王弯常参与环境整治：“小区是我们共同的家，<span style="color: rgb(213, 54, 23); box-sizing: border-box;"><strong style="box-sizing: border-box;">出力改善环境，还能兑福利，一举两得。</strong></span>”</p></section></section><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><section style="text-align: center; margin-top: 10px; margin-bottom: 10px; line-height: 0; position: static; box-sizing: border-box;"><section style="max-width: 100%; vertical-align: middle; display: inline-block; line-height: 0; width: 100%; box-sizing: border-box;"></section></section><section style="text-align: center; font-size: 14px; color: rgb(115, 120, 121); box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">有专业技能志愿者参与社区外墙排危</p></section><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><section style="margin-top: 10px; margin-bottom: 10px; position: static; box-sizing: border-box;"><section style="display: inline-block; vertical-align: top; border-color: rgb(213, 54, 23); width: 100%; padding: 3px 5px; border-width: 1px 1px 1px 4px; border-style: solid; box-sizing: border-box;"><p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">数字赋能成效看得见。智慧平台上线后，小区重复投诉量下降90%以上，因物业服务引发的邻里纠纷、集体诉求基本消除；楼道翻新、路灯换代、充电桩增设，老旧小区焕然一新。</p></section></section><section style="box-sizing: border-box;"><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br style="box-sizing: border-box;"/></p><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;">小切口连着大民生。南湖社区把居民烦心事装进“扫码一键报事”的闭环里，让老小区换了新颜。蔡甸区将总结推广其智慧闭环治理经验，依托数字化平台完善物业诉求全流程管控，持续擦亮“红色物业 宜居蔡甸”特色品牌。</p><p style="text-wrap-mode: wrap; margin-top: 0px; margin-bottom: 0px; padding: 0px; box-sizing: border-box;"><br/></p></section></section><section style="overflow-wrap: break-word; max-width: 100%; color: rgb(67, 74, 84); font-family: -apple-system-font, Helvetica, PingFang SC, Hiragino Sans GB, Arial, Microsoft YaHei; font-size: 14px; text-wrap-mode: wrap; background-color: rgb(255, 255, 255); box-sizing: border-box; margin-bottom: 0px;"><section powered-by="xiumi.us" style="overflow-wrap: break-word; max-width: 100%; margin-top: 0.5em; margin-bottom: 0.5em; box-sizing: border-box;"><section style="overflow-wrap: break-word; max-width: 100%; height: 1px; background-color: rgb(160, 160, 160); box-sizing: border-box; line-height: 2em;"><span leaf="" style="overflow-wrap: break-word;"><br style="overflow-wrap: break-word;"/></span></section></section></section><p style="overflow-wrap: break-word; margin-top: 0px; margin-bottom: 0px; padding: 0px; color: rgb(67, 74, 84); font-family: -apple-system-font, Helvetica, PingFang SC, Hiragino Sans GB, Arial, Microsoft YaHei; font-size: 14px; text-wrap-mode: wrap; background-color: rgb(255, 255, 255);"><span leaf="" style="overflow-wrap: break-word; color: rgb(136, 136, 136); letter-spacing: 0.544px; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;">来源：</span><span leaf="" data-pm-slice="1 1 },namespaceURI:http://www.w3.org/1999/xhtml},para,{tagName:section,attributes:{style:box-sizing: border-box;},namespaceURI:http://www.w3.org/1999/xhtml},para,{tagName:p,attributes:{style:white-space: normal; margin: 0px; padding: 0px; box-sizing: border-box;},namespaceURI:http://www.w3.org/1999/xhtml}]" style="overflow-wrap: break-word; color: rgb(136, 136, 136); letter-spacing: 0.544px; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;">蔡甸融媒记</span><span style="overflow-wrap: break-word; letter-spacing: 0.544px; color: rgb(136, 136, 136);">者 刘婷 陈轩</span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 14px; text-wrap-mode: wrap; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: normal; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="overflow-wrap: break-word !important; letter-spacing: 0.544px; max-width: 100%; color: rgb(136, 136, 136); box-sizing: border-box !important;"><span leaf="" style="overflow-wrap: break-word;">制作：方筱玥 | </span></span><span style="overflow-wrap: break-word; color: rgb(136, 136, 136); letter-spacing: 0.544px;">编辑：熊霞 | </span><span style="overflow-wrap: break-word; letter-spacing: 0.544px; color: rgb(136, 136, 136);">责编：方军</span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 14px; text-wrap-mode: wrap; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: normal; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="overflow-wrap: break-word !important; color: rgb(136, 136, 136); letter-spacing: 0.544px; max-width: 100%; line-height: 19.2pt; box-sizing: border-box !important;"><span style="overflow-wrap: break-word; font-weight: 700; letter-spacing: 0.544px;"><span style="overflow-wrap: break-word !important; max-width: 100%; box-sizing: border-box !important;"><span style="overflow-wrap: break-word; letter-spacing: 0.544px;"><span style="overflow-wrap: break-word !important; max-width: 100%; box-sizing: border-box !important;"><span leaf="" style="overflow-wrap: break-word;">出品：</span></span></span><span leaf="" style="overflow-wrap: break-word;">蔡甸区融媒体中心</span></span></span></span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 14px; text-wrap-mode: wrap; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: normal; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="overflow-wrap: break-word !important; color: rgb(136, 136, 136); letter-spacing: 0.544px; max-width: 100%; line-height: 19.2pt; box-sizing: border-box !important;"><span style="overflow-wrap: break-word; font-weight: 700; letter-spacing: 0.544px;">版权声明：此文为原创作品，转载须获授权，否则视为抄袭侵权。</span></span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 14px; text-wrap-mode: wrap; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; line-height: normal; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span leaf="" style="overflow-wrap: break-word;"><br style="overflow-wrap: break-word;"/></span></p><p style="margin: 0cm 0cm 0.0001pt; padding: 0px; color: rgb(67, 74, 84); font-size: 14px; text-wrap-mode: wrap; background-color: rgb(255, 255, 255); max-width: 100%; min-height: 1em; font-family: -apple-system-font, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif; letter-spacing: 0.544px; text-align: center; line-height: normal; overflow-wrap: break-word !important; box-sizing: border-box !important;"><span style="overflow-wrap: break-word !important; 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